Students can find information pertaining to Graduation, Records, Registration, Transcripts, and Transfer Credit Evaluation within the Registrar's Office. The Registrar's Office is responsible for the collection, administration, maintenance, processing, and distribution of information.
The Registrar's Office supports instruction by conducting registration, recording grades, maintaining permanent records, enrollment verification, driving restrictions, name changes, loan deferments, independent studies, tenth day/midterm reporting, FERPA, issuing diplomas and transcripts, based on college policy, state and federal laws, and is involved in the interpretation of academic policies as they relate to students.
Our college's vision of being our community's first choice is the driving force behind our office. We are located in both the Main Campus in Joliet as well as in Romeoville. We are staffed with experienced and knowledgeable team members who can assist students, staff, faculty, and the community.
REGISTRATION INFORMATIONGraduation Office
Phone: 815-280-6671
Email: GraduationOffice@jjc.edu
MyJJC graduation page (requires JJC ID)
Records Office
Phone: 815-280-6868
Email: wwwrecords@jjc.edu
Registration Office
Phone: 815-744-2200
Email: wwwreg@jjc.edu
Transcripts Office
Phone: 815-280-2743
Email: transcriptsinfo@jjc.edu
Joliet Junior College Main Campus
In-Person (immediate pick-up): $15.00
Credentials Solutions
Online: $9.00
Operated Assisted Toll Free Number (847) 716-3005: $24.00
The Joliet Junior College transcript window will only be handling immediate pick-ups. All other requests must be processed online.
When picking up your transcript the student will be required to do the following:
Make payment of $15.00 at the Student Accounts and Payments Window (Campus Center Enrollment Center, A-1020)
If a student wishes to have someone else pick up the transcript he/she must request the transcript in writing, authorizing that person to pickup the transcript for them. The person picking up the transcript must show Photo ID.
Joliet Junior College has retained Credentials Inc. to accept transcript orders by telephone. Please call Credentials Inc. at (847) 716-3005.
For classes that were taken prior to 1976, records are maintained on microfilm. The microfilm is stored in the vault and the Records Office needs 24 to 36 hours to locate the appropriate microfilm and process it for your transcript.
Timing-Petitions will only be heard for the current semester. Petitions for previous semester must be submitted within 30 days of the previous semesters end date Ex. Spring- June 15, Summer-September 15th, Fall- January 15th.
To provide students the option to appeal for a late refund, tuition credit, and or a late withdrawal due to extenuating circumstances.
Extenuating circumstances may not include: Change of employment or work hours, transportation issues, vacations, incarceration, relocation, or moving.
Students requesting a general petition must complete a general petition form available online.
The petition process is a two-tier process, the decision of the petition committee is final and cannot be appealed.
Note: Your petition appeal goes before a committee for review and may take three to four weeks before you hear the results of their decision.
Note: General petitions are not always granted.
In all cases, the student must demonstrate their extenuating circumstance interrupted their ability to:
Students who are currently failing or failed their classes prior to event regarding petition subject will not be eligible for refund. *Grade verification at time of event will be completed by Office of Student Rights and Responsibilities staff.
Falsification of documentation will be referred to the Code of Conduct which could result in suspension or expulsion from the college.
Students that receive financial aid are strongly encouraged to visit the Financial Aid Office prior to withdrawing or submitting a general petition.
For questions on transferring to JJC, contact us at transfercredit@jjc.edu.
Students that are transferring from other colleges who want their credits evaluated for a certificate or degree from JJC must take the following steps.
For information on the admissions process, view the Transfer Information page
Note: JJC does not accept faxed transcripts.
Transfer credit can be attained by taking examinations in the Advanced Placement program or College Level Examination Program sponsored by the College Board. The results of these tests form the basis for awarding college credit to those students who have passed one or more tests with satisfactory scores. Students who have taken these examinations should request that their official scores be sent to the academic credentials specialist in the Registration and Records office.
For more information on CLEP exams, please visit our Tests Administered page.
Click here for AP Exams & Course Equivalents (PDF)
Students that have completed an Advanced Placement (AP) and/or CLEP exam and want their credits transferred to JJC must take the following steps.
Transfer credit will only be given based on official score reports sent directly from College Board.
Note: JJC does not accept faxed transcripts or unofficial transcripts for evaluation.
If you are enrolled as a degree-seeking student at another college or university and want to take classes at JJC to fulfill a specific requirements at your senior institution, you are considered a guest student.
Please note that it is the student’s responsibility to ensure that the classes they are taking at JJC meet the requirements at their home institution. JJC makes no guarantees in this regard. Also note that guest students are not eligible for financial aid at JJC.
Online registration is available from the first day of Registration and throughout the term for classes that haven't started. Although classes may have already started at JJC, that doesn't mean it's too late to get registered. JJC staff and faculty are available to help answer any questions you may have. Call 815-744-2200 or email wwwreg@jjc.edu.
To Register Online:
If you need assistance, please view our video on how to Register and Drop Classes.
The office is located on Joliet Junior College Main Campus, 1215 Houbolt Road, Joliet, IL 60431, Enrollment Center Room A-1026.
For more information, please email wwwrecords@jjc.edu or call (815) 280-6868.
Q. How do I view my grades?
A. You can print/view a final grade report via MyJJC Portal > Self-Service Menu > View Academic Profile view grades.
Q. Where can I print out my schedule?
A. You can print your class schedule via MyJJC Portal > Self-Service Menu > Register & View Schedule > view class schedule.
Q. What is an unofficial transcript/academic summary?
A. The unofficial transcript is a semester by semester printout of all the classes a student has taken and of grades received. It displays student’s grade point average semester by semester as well as overall GPA. The results of placement test scores, transcript evaluation from other colleges and other testing information may also be indicated on the unofficial transcript.
Q. Where can I get a copy of all the classes that I've taken without paying for an official transcript?
Unofficial transcripts can be obtained at no cost in person either at Main or Romeoville campus upon showing a photo ID.
**If the record has a hold please refer to Restrictive/750 holds for further instructions**
Current students can view and print their unofficial transcript on the MyJJC portal > Self-Service Menu > view academic profile > unofficial transcript.
**If the record has a hold please refer to Restrictive/750 holds for further instructions**
A hold(s) may be place on a student’s record for various reasons such as financial obligations, academic and/or disciplinary reasons. These types of holds will prevent students from obtaining unofficial or official transcripts.
For additional information, student who has a 750 hold(s) needs to contact the department which has placed the restriction/hold. The transcript will NOT be released until the hold is resolved.
If the student has unresolved restrictive hold(s), the student may still maintain the right to review his/her unofficial transcript in-person. The student should submit the ‘student request to inspect and review education records’ form to the Office of the Registrar, Joliet Junior College, 1215 Houbolt Rd., Joliet, IL 60431. In addition, the student does not have the right to a photo copy, or to copy the educational record during the inspection. For more information, please visit FERPA Information and Forms
Q. Can someone else pick up my transcript?
A. If a student wishes to have someone else pick up the transcript he/she must follow theRequest for Third Party Transcript Pick Up Instructions.pdf. In addition, the person picking up the transcript must show Photo ID.
Q. I sent a PDF electronic transcript to myself and now my school won’t accept it can I get a refund?
A. No, unfortunately since the transcript order was completed the JJC Transcripts office is no longer able to issue a refund. When you sent an electronic transcript to yourself the transcript is considered unofficial and you will need to order another transcript to be send directly to the school.
Q. How can I ensure my degree is posted on my official transcript?
A. If you are a recent graduate please check your unofficial transcript before requesting your transcript to confirm your degree is posted. If your degree is not posted please select hold for degree on the request form and the JJC Transcripts office won’t release your transcript until the degree is posted.
Q. How can ensure all my current semester grades are posted on my official transcript?
A. Please check your unofficial transcript before requesting your transcript. If your grades are not posted please select hold for grades on the request form and the JJC Transcripts office won’t release your transcript until ALL your current semester grades are posted.
Q. How do I know if my transcript has been sent or received?
To check the status of your transcript order or other information please click check order status.
Q. Will my "D" grades earned at another college be accepted at Joliet Junior College?
A. If the student’s cumulative GPA is less than 2.0 at a previously attended institution, credit may be transferred for courses earning credit and successfully completed with grade of “C” or above.
Q. How does Joliet Junior College view repeat grades?
A. the Joliet Junior College transcript reflects all the course work completed at the college. Only the repeat grade is calculated into the GPA. Both the original and repeat grade course grades remain on the transcript; however it will reflect that the original class was repeated.
Q. How do senior college/universities view a repeat grade?
A. It varies depending upon the college. Some colleges average the two grades on a repeat. Consult the college catalog or the college admissions representative for information.
Q. Why do I need to sign an authorization form for my transcript order?
A. In order to comply with the Family Educational Rights and Privacy Act of 1974 (FERPA), all transcript orders require authorization. Joliet Junior College provides the following procedure(s) for authorizing transcript orders:
Because actually checking the records at Joliet Junior College is a process that occurs after your order has been entered, we cannot tell you definitively at the time of ordering that your order will qualify for Automatic Authorization. If we successfully authorize your order, we will notify you of that fact. If we are unable to automatically authorize your order, we will send you an Authorization Form that you must then sign and return via fax or mail before your order can be completed.
**If you do not see an answer for your question please email transcriptsinfo@jjc.edu or wwwrecords@jjc.edu with your name and ID Number(If known) and someone will be able to help you”
