Virtual and On-Campus Services
On-campus services are available Monday through Friday by appointment only. Virtual services are always available during typical business hours.
If You Need to Schedule a Virtual Appointment with a Registrar Specialist
- First, contact the Registrars Office for your virtual appointment. Call (815) 280-2497 or email email@example.com. All appointments are made in 15 minute increments. If you need to cancel or miss your appointment, contact the Registrars Office to reschedule.
- Questions about returning to campus? Visit our COVID-19 FAQ page.
Register now! Summer classes will take place:
Session I: May 24 (six weeks)
Session II: June 7 (eight weeks)
Session III: July 6 (six weeks)
Fall classes begin on Aug. 23, with flex start dates on Sept. 7, Sept. 20 and Oct. 18. General registration begins April 26. Current students may be able to register early.
Process Update: In-person immediate transcript requests are currently unavailable at this time until further notice.
Online Transcript Request
Order transcripts online $9.00
Operated Assisted Toll Free Number (847) 716-3005: $24.00
The Joliet Junior College transcript window will only be handling immediate pick-ups. All other requests must be processed online.
When picking up your transcript the student will be required to do the following:
Make payment of $15.00 at the Student Accounts and Payments Window (Campus Center Enrollment Center, A-1020)
- Upon receiving a receipt for payment, students must walk over to Registration located next to the payment window (Campus Center Enrollment Center, A-1020) and produce their paid receipt so the transcript requests can be processed. A photo ID is required when picking up your transcript.
- All restrictive holds on a student's record must be cleared before a transcript is released.
Request for Third Party Transcript Pick-Up Instructions
If a student wishes to have someone else pick up the transcript he/she must follow the Request for Third Party Transcript Pick-Up Instructions. In addition, the person picking up the transcript must show Photo ID.
Telephone Transcript Request
Joliet Junior College has retained Credentials Inc. to accept transcript orders by telephone. Please call Credentials Inc. at (847) 716-3005.
Requesting Records Prior to 1976
For classes that were taken prior to 1976, records are maintained on microfilm. The microfilm is stored in the vault and the Records Office needs 24 to 36 hours to locate the appropriate microfilm and process it for your transcript.
Procedure for General Petition
General Petition Process
General Petitions for the current semester should be submitted as soon as possible, to ensure your appeal is heard in a timely manner. If submitting after the current semester, petitions will only be heard up to 30 days immediately following that semester's end date ( Ex. Spring-June 15, Summer-September 15, Fall-January 15).
To provide students the option to appeal for a late refund, and or a late withdrawal due to extenuating circumstances.
Extenuating circumstances may not include: Change of employment or work hours, transportation issues, vacations, incarceration, relocation, or moving.
Students requesting a general petition must complete a general petition form available online.
The petition process is a two-tier process, the decision of the petition committee is final and cannot be appealed.
Note: Your petition appeal goes before a committee for review and may take four to six weeks before you hear the results of their decision.
Note: General petitions are not always granted.
- In order for petitions to receive consideration they should be for current or the immediate previous semester.
- All refund requests due to extenuating circumstances must be accompanied with supporting documentation, at the time of submission. Any medical documentation must be on physician's stationary. Refunds will be disbursed back to the original payment method at the time of registering for the course.
- A Late Withdrawal Petition, due to extenuating circumstances, must be accompanied with supporting documentation and should only be filed after the last day to drop a course(s).
- Petitions must be filed online.
- Notification of the committee decision will be sent to your JJC email account.
In all cases, the student must demonstrate their extenuating circumstance interrupted their ability to:
- Adhere to the standard drop procedure
- Attend Class(es) for a substantial length of time
- Complete the semester
Students who are currently failing or failed their classes prior to event regarding petition subject will not be eligible for refund. *Grade verification at time of event will be completed by the Office of Student Rights and Responsibilities staff.
- Definition: Documented medical condition or injury by an outside physician or medical provider which prevented successful completion of coursework.
- External documentation required: Signed statement from an outside physician or medical provider on their professional letterhead that states the condition and why the student could not complete the semester.
Reason: Please explain how the illness or injury impacted your ability to successfully complete the course(s). You must include dates of services, procedures, or date ranges for hospitalization.
- Definition: Documented that the student became the primary caretaker for a family member’s illness or a death of an immediate family member during the term of enrollment. A family member is a parent, child, spouse, sibling or grandparent.
- External documentation required: Signed statement from an outside physician, medical provider, hospice/ hospital social worker on their professional letterhead that includes the students name indicating the dates of illness and need for a full time caregiver. In the case of a death, copy of the death certificate or obituary.
- Reason: Please explain your relationship to the family member and how their illness or death impacted your ability to successfully complete the course(s). Use back of form or attach documents as needed.
Falsification of documentation will be referred to the Code of Conduct which could result in suspension or expulsion from the college.
Students that receive financial aid are strongly encouraged to visit the Financial Aid Office prior to withdrawing or submitting a general petition.
Transfer Credit Evaluation
For questions on transferring to JJC, contact us at firstname.lastname@example.org.
Students that are transferring from other colleges who want their credits evaluated for a certificate or degree from JJC must take the following steps.
- Make sure you have a JJC application for admission on file with the Admissions Office.
- Request your official transcripts from the college(s) you have previously attended be sent to: Joliet Junior College, Transfer Credit Evaluation Office, 1215 Houbolt Road, Joliet, IL 60431-8938. JJC does accept electronic transcripts at email@example.com.
- Complete a Transfer Credit Evaluation Request Form. This form is not needed for high school transcripts..
- View your academic summary on eResources in approximately four to six weeks for your evaluated transfer credit and the JJC equivalencies.
For information on the admissions process, view the Transfer Information page
NOTE: JJC does not accept opened, faxed, or forwarded transcripts or transcript links as official.
New Students with 12 or more earned credits from another college or university should complete the steps listed on the Admitted Student page and then contact the Student Advising Center for an individual first semester advising appointment. Before scheduling an appointment you must submit official transcripts to the Transfer Credit Evaluation Office. JJC will accept an unofficial grade report or transcript for students currently enrolled in coursework at another school, but they must clearly display the students full name and cannot be a photo. Email in-progress unofficial transcripts to firstname.lastname@example.org along with your student ID number, first and last name, and a message stating your intent to schedule an appointment.
Additional Transcript Information
Foreign Transcripts: To prove U.S. high school equivalency, you must have your foreign transcript evaluated. JJC only accepts World Education Services (WES) http://www.wes.org/ or Educational Credential Evaluators (ECE) http://www.ece.org/ evaluations for review. Please have your evaluation translated to English -- can be general evaluation. In lieu of an evaluation, students may submit official transcripts showing they passed the U.S. General Education Development (GED) test. You may also call the Academic Credentials office at (815) 280-2803.
English and Math Placement: In order to enroll in courses with English and math prerequisites, you must take the Placement Tests if you do not have college level English and math credits to transfer to JJC. Note: for placement into advanced math courses, you must either have successfully completed the prerequisite course(s) or take the placement tests.
Advanced Placement and CLEP
Proficiency credit can be attained by taking examinations in the Advanced Placement Program or College Level Examination Program sponsored by the College Board. The results of these tests form the basis for awarding college credit to those students who have passed one or more tests with satisfactory scores. Students who have taken these examinations should request that their official scores be sent to the academic credentials specialist in the Registration and Records office.
Students must request to have their scores evaluated by submitting a Transfer Credit Evaluation Request Form only after the student has earned at least 15 credits at Joliet Junior College.
For more information on CLEP exams, please visit our Tests Administered page.
Students that have completed an Advanced Placement (AP) and/or CLEP exam and want their credits transferred to JJC must take the following steps:
- Make sure you have a JJC application for admission on file with the Admissions Office as well as an "active" JJC "username" and "password."
- Request your official score report from College Board to be sent to: Joliet Junior College, Transfer Credit Evaluation, 1215 Houbolt Road, Joliet, IL 60431-8939.
Transfer credit will only be given based on official score reports sent and received directly from College Board
- Complete a Transfer Credit Evaluation Request Form.
Note: JJC does not accept faxed transcripts or unofficial transcripts for evaluation.
If you are enrolled as a degree-seeking student at another college or university and want to take classes at JJC to fulfill a specific requirement at your senior institution, you are considered a guest student.
Steps to Apply:
- Complete a JJC application.
- Under “Educational Goals” select “I only plan to complete one or several courses.”
- Under “Select a Degree/Certificate” select “Non-Degree Seeking”.
- Obtain your JJC username and password, which will allow you to access your JJC e-mail account.
- If the course(s) you want to take have prerequisites that you have met at your primary institution, you can obtain permission to override the prerequisites by sending an email to email@example.com that includes the following:
- Your Name
- Your JJC Student ID
- The course name, the course number and the section number for all classes in which you plan to enroll
- Attach an unofficial transcript to the email.
- Within two business days, you will be contacted by a JJC representative letting you know if the prerequisite has been met. If so, a waiver will be entered into the system, and you will then be able to register online.
- Register for classes
Please note that it is the student’s responsibility to ensure that the classes they are taking at JJC meet the requirements at their home institution. JJC makes no guarantees in this regard. Also note that guest students are not eligible for financial aid at JJC.
If you need to meet with a JJC advisor prior to registering for courses, schedule an appointment by calling the student advising center at 815-280-2673. You must submit your unofficial transcripts for review to firstname.lastname@example.org before scheduling an advising appointment. Include in your email, first and last name, JJC student ID number, and your intent to meet with an advisor as a guest student.
Online registration is available from the first day of Registration and throughout the term for classes that haven't started. Although classes may have already started at JJC, that doesn't mean it's too late to get registered. JJC staff and faculty are available to help answer any questions you may have. Call 815-744-2200 or email email@example.com.
To Register Online:
- Go to the MyJJC webpage
- Log in using your JJC email and password. If you need assistance logging in, view the ID/Username Help page
- Once inside MyJJC, navigate to the "Self-Service Menu" section and click on "Register & View Schedule"
- Select "Register for Classes" and on the right column choose "Search and Register for Sections"
If you need assistance, please view our video on how to Register and Drop Classes.
- Complete a JJC application.
The Records department at Joliet Junior College provides a variety of student services.
Student/Faculty services include:
- Student Name Changes/Corrections
- Social Security Corrections
- Student Enrollment Verification Letters/Forms
- Duplicate Records
- Recommendation Letters/Forms
The office is located on Joliet Junior College Main Campus, 1215 Houbolt Road, Joliet, IL 60431, Enrollment Center Room A-1026.
For more information, please email firstname.lastname@example.org or call (815) 280-6868.
Priority Registration Dates
Priority Registration is for:
- Students who are currently enrolled in a credit class.
- Students who have no current restrictions and/or financial obligations to the college.
Priority Registration Dates:
Records and Transcripts FAQ
Q. How do I view my grades?
A. You can print/view a final grade report via EResources > Self-Service Menu > View Academic Profile > View Grades.
Q. Where can I print out my schedule?
A. You can print your class schedule via EResources > Self-Service Menu > Register & View Schedule > View Class Schedule.
Q. What is an unofficial transcript/academic summary?
A. The unofficial transcript is a semester by semester printout of all the classes a student has taken and of grades received. It displays student’s grade point average semester by semester as well as overall GPA. The results of placement test scores, transcript evaluation from other colleges and other testing information may also be indicated on the unofficial transcript.
Q. How can I get a copy of my unofficial transcript?
A. Current Students
Current students can view and print their unofficial transcript via MyJJC Portal > Self-Service Menu > View Academic Profile > Unofficial Transcript.
Former students can request a PDF electronic transcript to be sent via a secure network to their email by placing an order online Transcript Ordering Overview (credentials-inc.com). The cost is $5.
**If the record has a hold please refer to Restrictive/750 Holds for further instructions
- A hold(s) may be place on a student’s record for various reasons such as financial obligations, academic and/or disciplinary reasons. These types of holds will prevent students from obtaining unofficial or official transcripts.
- For additional information, student who has a 750 hold(s) needs to contact the department which has placed the restriction/hold. The transcript will NOT be released until the hold is resolved.
- If the student has unresolved restrictive hold(s), the student may still maintain the right to review his/her unofficial transcript in-person. The student should submit the ‘student request to inspect and review education records’ form to the Office of the Registrar, Joliet Junior College, 1215 Houbolt Rd., Joliet, IL 60431. In addition, the student does not have the right to a photo copy, or to copy the educational record during the inspection. For more information, please visit FERPA Information and Forms
Q. Can someone else pick up my transcript?
A. If a student wishes to have someone else pick up the transcript he/she must follow the Request for Third Party Transcript Pick Up Instructions. In addition, the person picking up the transcript must show Photo ID.
Q. I sent a PDF electronic transcript to myself and now my school won’t accept it can I get a refund?
A. No, unfortunately since the transcript order was completed the JJC Transcripts office is no longer able to issue a refund. When you sent an electronic transcript to yourself the transcript is considered unofficial and you will need to order another transcript to be send directly to the school.
Q. How can I ensure my degree is posted on my official transcript?
A. If you are a recent graduate please check your unofficial transcript before requesting your transcript to confirm your degree is posted. If your degree is not posted please select hold for degree on the request form and the JJC Transcripts office won’t release your transcript until the degree is posted.
Q. How can ensure all my current semester grades are posted on my official transcript?
A. Please check your unofficial transcript before requesting your transcript. If your grades are not posted please select hold for grades on the request form and the JJC Transcripts office won’t release your transcript until ALL your current semester grades are posted.
Q. How do I know if my transcript has been sent or received?
To check the status of your transcript order or other information please click check order status.
Q. Will my "D" grades earned at another college be accepted at Joliet Junior College?
A. If the student’s cumulative GPA is less than 2.0 at a previously attended institution, credit may be transferred for courses earning credit and successfully completed with grade of “C” or above.
Q. How does Joliet Junior College view repeat grades?
A. the Joliet Junior College transcript reflects all the course work completed at the college. Only the repeat grade is calculated into the GPA. Both the original and repeat grade course grades remain on the transcript; however it will reflect that the original class was repeated.
Q. How do senior college/universities view a repeat grade?
A. It varies depending upon the college. Some colleges average the two grades on a repeat. Consult the college catalog or the college admissions representative for information.
Q. Why do I need to sign an authorization form for my transcript order?
A. In order to comply with the Family Educational Rights and Privacy Act of 1974 (FERPA), all transcript orders require authorization. Joliet Junior College provides the following procedure(s) for authorizing transcript orders:
- Your order can be authorized by signing an Authorization Form that we will provide at the end of this ordering process and returning this form via fax or mail.
- Joliet Junior College provides an additional way to automatically authorize your order if:
- You attended Joliet Junior College any time from 1976 to the present
- The billing name on the credit card you use to pay for this order matches both the student name on this order and the student name in their records
- A specific number of fields in this order such as Student ID, Social Security No., and Date of Birth match the information in their records
Because actually checking the records at Joliet Junior College is a process that occurs after your order has been entered, we cannot tell you definitively at the time of ordering that your order will qualify for Automatic Authorization. If we successfully authorize your order, we will notify you of that fact. If we are unable to automatically authorize your order, we will send you an Authorization Form that you must then sign and return via fax or mail before your order can be completed.
Family Education Rights and Privacy Act (FERPA)
The Registrar's Office maintains student records in a confidential manner. The student records policy of Joliet Junior College is governed by the Family Education Rights and Privacy Act (FERPA).
FERPA Guide for Parents
The Family Educational Rights and Privacy Act of 1974 (sometimes referred to as FERPA) was designed to protect the privacy of educational records and to establish the rights of students to inspect and review their educational records. It also provided control over the release of educational record information. The original intent of this legislation was to keep elementary and high school records private and to give parents access to their child’s school records.
Once a student turns eighteen, or attends school beyond secondary school, the rights of access to the student’s records transfer to the student. This includes students that are dually enrolled in high school and college. This means that all academic information regarding your college student goes directly to the student unless the student has given specific, written permission to release that information to someone else. While parents naturally have an interest in their child's academic progress (and may even be paying for their education), they are not automatically granted access to their records.
"Education records" are records that are directly related to a student and that are maintained by an educational agency or institution or a party acting for or on behalf of the agency or institution. These records include but are not limited to grades, transcripts, student course schedules, student financial information, and student discipline files. Joliet Junior College will not release any documents that are from another institution or entity to the student or to any party unless required by law.
Under FERPA, a school is not required to provide information that is not maintained or to create education records in response to a parent's request. Accordingly, a school is not required to provide a parent with updates on his or her child's progress in school unless such information already exists in the form of an education record.
Even with a release of records, faculty members are not required to provide updates to parents upon request. It should not be expected for faculty to provide continuous updates regarding the student. Nor does FERPA grant parents the ability to act on behalf of the student or make decisions for the student, i.e. add or drop courses, file complaints, request modifications to instruction, alter documents, etc. (www2.ed.gov/policy/gen/guid/fpco/ferpa/parents.html)
What does FERPA mean for a college parent?
Generally, FERPA rules mean that student academic information such as grades or academic standing (GPA, academic transcript, academic warning, academic probation, or discipline records) will be given to the student and not to the parents. College students are considered responsible adults who may determine who will receive information about them. College representatives are prohibited from discussing information about the student’s academic record with parents. JJC has a waiver form, students can access this form through the student portal, which students can sign allowing records to be released to parents. The student may, or may not, wish to sign this release. Students cannot be coerced or forced to sign this form under the law, or it becomes invalid.
The quickest, easiest way for you to receive information about your student's grades or other student information is to ask your child to provide it to you. Students have access to most student information through WebAdvisor portal, which provides online access to transcripts, schedules, grades, and degree audits. Financial aid records and student bills are also available through this portal. Students can print or e-mail needed information to their parents. Students and their parents may also choose to log-in together at regular intervals to review the student's records. This provides a great opportunity to talk with your student about their experience and progress. Finally, parents can request from the student to see the course syllabus, which outlines the expectations of the course, and have conversations with the student about how they are meeting these expectations.
Are there any exceptions to the restrictions limiting the release of student information?
There is a health and safety exception to FERPA regulations. If a student is considered a threat to himself or to others, or there is a need to protect the health and safety of the student for some reason, information may be shared with parents. If non-directory information is needed to resolve a crisis or emergency situation, an educational institution may release that information if the institution determines that the information is necessary to protect the health or safety of the student or other individuals. A school may also disclose to parents any violation of the use or possession of drugs or alcohol by students under twenty-one. An important note here is that the law allows, but does not require, such information to be released to parents.
As students and parents navigate the transition to independence and autonomy we encourage parents to have discussion with their college student. If contacting the College for information that cannot be accessed by the student and shared with the parent, then we encourage the student to contact the College with the parent and have the student lead the conversation. The parent does not have the ability to make decisions for the student, even with a FERPA release. Discussions via email or phone are discouraged, due to privacy concerns.
Ultimately, the goal of FERPA is to protect the privacy of student records and JJC is committed to protecting student information. If you have questions about FERPA, please contact one of the following staff members:
Dean of Students, Cynthia Vasquez Barrios email@example.com 815-280-2309
Assistant Registrar, Kathy Delgado firstname.lastname@example.org 815-280-2764
Compliance Officer, Tracy Morris email@example.com 815-280-2704
Paper FERPA forms are no longer available in the Registrar's Office.
Beginning 2019FL semester, FERPA forms will be completed online. Students are required to log into the MyJJC portal to complete the form. MyJJC Login