Disability Services Grievance Procedures
Disability Services is the office designated by the college to support students with disabilities under Section 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008. Joliet Junior College and Disability Services support students in the right to file a grievance when students believe that they have been discriminated against on the basis of a disability and/or have been denied equal access in the form of appropriate accommodations, auxiliary aids or effective communication or suffered discriminatory harassment.
The general grievance or Student Complaint process, which applies to all students, is available to students with disabilities. The grievance procedures listed below are additional procedures that apply to students with disabilities who feel their rights have been violated under the Americans with Disabilities Act.
Students should first express their concerns with the Manager of Disability Services, A-1125 or call 815-280-2613 and fill out a Student Complaint form. The Manager will attempt to resolve the issue by assisting the student in discussing issues with the faculty member, or department or program, depending on the issue/circumstances. Most issues can be positively resolved with the Manager's assistance and mediation. Please select the link below to file a complaint.
If the complaint cannot be resolved with the Manager of Disability Services, the student should contact the Office of Student Rights and Responsibilities at Joliet Junior College, A-1100 or 815-280-2761 and fill out a Student Complaint form. Please select the link below to file a complaint.
If the complaint cannot be resolved at the college level, the student may choose to file a complaint with the Federal Office of Civil Rights. The Office of Student Rights and Responsibilities at Joliet Junior College, A-1100 or 815-280-2761, can provide assistance in filing a formal complaint.
Office for Civil Rights
U.S. Department of Education
500 W. Madison Street, Suite 1475
Chicago, IL 60661-4544
Fax: 312-730-1576; TTY: 800-877-8339
All parties involved in the complaint procedure shall maintain strict confidentiality of the information presented. Retaliation against persons who file complaints is strictly prohibited.