Student 24/7 Tech Support Hotline:
(866) 281-3638

Technology Support Services
Main Campus: J-2048

IT Support Hours:
Monday - Friday: 7:00am - 10:00pm

Summer IT Support Hours:
Monday - Thursday: 7:00am - 10:00pm
Closed Friday: May 23 through August 8

Staff Technical Support:
(815) 280-2222 or dial 2222 from any campus phone.

You can find us on Twitter. Look for the hashtag #JJCIT

Email and Citrix

Forgot your ID or Password?

If you need your JJC ID, username, and/or email address, or if you have forgotten or lost your password and need to create a new one, go to the password help page.

To reset your password, go here.

Access your email on campus at the email express stations or the Academic Computing areas. See Academic Computing for more information.


Please note: Use of the JJC technology services indicates that you have read and accept the conditions and terms of JJC's Policy for Responsible Use.



Microsoft Remote Desktop Services

Attention iOS Users! Do NOT update to the latest version (8.1), it will not work with the RDS app. This version is experiencing issues when attempting to contact the RDS environment. 

Connect to Microsoft Remote Desktop

See the FAQ for information on setting up Microsoft RDS