Frequently Asked Questions and List of Services


You've got questions? We have answers.

How can I make a payment?

Full payments can be made in person, by mail, over the phone or online. If you need to spread your payments out over a period of time, JJC offers an automatic online payment plan option through Nelnet Business Solutions, JJC's tuition management program.

What is the automatic payment plan? How do I use it?

Nelnet is a third party the college has partnered with to assist in spreading out your JJC payments for the semester you enroll in. There is a non-refundable $25.00 fee for this service. Please visit the FACTS page to learn more.

How can I find out my tuition balance?

  1. Login to MyJJC - you must have a student ID
  2. Go to Students Menu
  3. Under "Financial Information" choose "View Account and Make Payments"

I dropped a class, when can I expect my refund?

Refunds are generated approximately two weeks AFTER classes have begun for the term and on a weekly basis. If payment was received by cash, check or via NBS automatic payment plan, a refund check will be mailed to the current address in the system. Please be sure your address information is current within our system (contact admission@jjc.edu for address corrections). If the student's account was paid by credit/debit card, a credit will be issued back to the same credit/debit card.

However, if the student has a financial obligation still owed to the school (ex: tuition; book voucher; fines; ) their debts will be deducted from their refund. Refunds will not be generated if a student has a restriction placed on their account until the restriction is resolved with the appropriate department.

Student Accounts and Payments does not hold any type of student refund checks for pick up.

Can I get a payment plan during the summer?

Yes, payment plans are offered for all semesters.

Services

Food Services Swipe Card / Meal Plan

Purchase your JJC Food Services Swipe Card today! Visit the Food Services Page for more information.

Parking Fines

Parking fines can be paid at the Student Accounts and Payments Office. View the Campus Police page for detailed Traffic and Parking Regulations and enforcement information.

Early Childhood Center

Joliet Junior College's licensed Early Childhood Center is offered to students and staff at the college to make teaching and learning more convenient. View the Early Childhood Center page for current rates and fees which are paid at Student Accounts and Payments.

Academic Skills Center

The Academic Skills Center is now NCTA certified! For a complete listing of tests offered and fees, please visit the Academic Skills page.

Transcript Requests - In Person Immediate pick-up only

An in person immediate pick up only transcript request can be ordered at the Transcript Office located at the Main Campus room A-1020. All students wishing to request an in-person transcript are required to complete the order form and make payment at Student Accounts and Payments prior to visiting the transcript office.

Financial Aid