Student Accounts & Payments
Campus Center: A-1020
Phone: (815) 280-6688
Fax: (815) 280-6776
Email: account.payments@jjc.edu

Fall and Spring Office Hours:
Monday - Thursday: 7:30am - 7:30pm
Friday: 7:30am - 4:30pm
Saturday: Closed

Summer Office Hours:
Monday - Thursday: 7:30am - 7:30pm
Closed Friday: May 23 through August 8

Special Office Hours:
Open:

  • The Saturday before the first day of Fall semester 8:00am - 4:00pm
  • The Saturday before the first day of Spring semester 8:00am – 2:00pm
  • Spring Break week (Monday-Friday) 7:30am - 4:30pm

Closed:

FAQ 

Instructor helping students 

How can I make a payment?

Full payments can be made in person, by mail, over the phone or online. If you need to spread your payments out over a period of time, JJC offers an automatic online payment plan option through Nelnet Business Solutions, JJC's tuition management program.

What is the automatic payment plan? How do I use it?

Nelnet is a third party the college has partnered with to assist in spreading out your JJC payments for the semester you enroll in. There is a non-refundable $25.00 fee for this service. Please visit the FACTS page to learn more.

How can I find out my tuition balance?

  1. Login to eResources
  2. Go to Students Menu
  3. Under "Financial Information" choose "Account Summary by Term"

I dropped a class, when can I expect my refund?

Refunds are generated approximately two weeks AFTER classes have begun for the term and on a weekly basis. If payment was received by cash, check or via NBS automatic payment plan, a refund check will be mailed to the current address in the system. Please be sure your address information is current within our system (contact admission@jjc.edu for address corrections). If the student's account was paid by credit/debit card, a credit will be issued back to the same credit/debit card.

However, if the student has a financial obligation still owed to the school (ex: tuition; book voucher; fines; ) their debts will be deducted from their refund. Refunds will not be generated if a student has a restriction placed on their account until the restriction is resolved with the appropriate department.

Student Accounts and Payments does not hold any type of student refund checks for pick up.

Can I get a payment plan during the summer?

Payment plans are only offered for the fall and spring semesters.

© 2012 Joliet Junior College

Joliet Junior College
1215 Houbolt Road, Joliet, IL 60431-8938
Phone: (815) 729-9020