- Part 7 - Training Modules 

7. Summary Chart(s) of Tutor Training Topics, Materials, and Documents/ Files Used for Each Level on this Application

 

7.1 Level One: Topics, Materials, and Documentation
(Summary Chart)

JJC Topic

CRLA Equivalent

When Covered

Amount of Time

Methods

Materials Used

Documentation

1. Academic Skills Center Tutor Program Handbook, Expectations, FERPA, and SARS - This introductory training outlines tutoring expectations and informs tutors about JJC FERPA guidelines.

Definition of Tutoring and Tutor Responsibilities and Referral Skills

January and September

120 minutes

Assessment with Quiz

Face-to-Face Discussion

Handouts

Role Play with Cards

Workshop Instruction: Presentation Led by ASC Manager

ASC Training Manual and FERPA Agenda

Accessing and Using Online Tutoring

ASC Training Manual

ASC Tutor Classroom Visitation Sheet

ASC Tutoring Satisfaction Survey

ASC Tutor Scenario Cards

ASC Training Manual and FERPA Quiz  

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

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2. Good Tutor/ Poor Tutor - This training outlines Dr. Jack Truschel's Six Habits of a Highly Effective Tutor.

Basic Tutoring Guidelines/ Tutoring Do's/ Tutoring Don't's

January and September

60 minutes

Face-to-Face Discussion

Role Play with Cards

Workshop Instruction: Presentation Led by ASC Manager

Good Tutor/ Poor Tutor Agenda

Good Tutor/ Poor Tutor Presentation

Good Tutor/ Poor Tutor Scenario Cards

----------

Level Three - Mentoring Other Tutors Worksheet 

 

 

 

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3. The Tutoring Cycle - This training exposes students to Dr. Ross B. MacDonald's methodology for accomplishing specific goals in a specific manner over the course of a tutoring session.

Techniques for Successfully Beginning and Ending a Tutor Session

January and September

60 minutes

Assessment with Cards

Assessment with Worksheet

Face-to-Face Discussion

Workshop Instruction: Presentation Led by ASC Manager

Tutoring Cycle Agenda

Tutoring Cycle Presentation

Tutoring Cycle Cards

Tutoring Cycle Worksheet

----------

Level Three - Mentoring Other Tutors Worksheet

 

 

 

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4. Basic Learning Styles - This training allows tutors to discover their dominant learning style and understand how it may affect the way they process information.

Adult Learners/ Learning Theory/ Learning Styles

February

60 minutes

Assessment with Small Group Exercises and Presentations

Face-to Face Discussion

Handouts

Self-Assessment

Website

Workshop Instruction: Presentation Led by ASC Manager

Basic Learning Styles Agenda

Basic Learning Styles Presentation

Basic Learning Styles Inventory

Basic Learning Styles Worksheet

Basic Learning Styles Worksheet and Answers

----------

Level Three - Mentoring Other Tutors Worksheet

 

 

 

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5. Career Services - This department provides a variety of services including Resume Writing Workshops, Student Employment, Job Fairs, and more. I want my tutors to know about this resource for their own well-being, as well as to understand how and when to refer students to this office.

Referral Skills

February

60 minutes

Assessment with Special Tutor Project: Creation of an updated resume to be critiqued by Career Services

Face-to-Face Discussion

Website

Workshop Instruction: Presentation Led by Career Services Staff Member

Career Services Agenda

Career Services Worksheet

"What Can I do with this Major" Website

----------

Level Three - Mentoring Other Tutors Worksheet

 

 

 

 

 

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6. Dealing with Difficult Students on Campus - This training not only teaches students how to address difficult personality types, but also encourages them to anticipate and best respond to various levels of conflict.

Assertiveness/ Handling Difficult Students

Communication Skills

March and October

60 minutes

 

Assessment with Worksheet

Face-to-Face Discussion

Handouts

Workshop Instruction: Presentation Led by Dean of Students or Coordinator of Judicial Affairs and Residence Life

Dealing with Difficult Students on Campus Agenda

Dealing with Difficult Students on Campus Presentation

Behavioral Intervention Team (BIT) Referral Questionnaire (PDF)

"Do You Know the Code?" Worksheet (PDF)

How to Respond to Students with Possible Behaviors of Concern Handout (PDF)

Identifying and Responding to Students in Distress Handout (PDF)

Joliet Junior College Student Code of Conduct (PDF)

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

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7. Recognizing and Preventing Violence on Campus - Given the potential for violence on any campus, as well as the fact that my tutors provide literally thousands of tutoring sessions each year, compels me to offer this session to my tutors so that they can be aware of the signs that often occur prior to a violent incident.

Referral Skills and Assertiveness/ Handling Difficult Students

November

60 minutes

Assessment with Worksheet

DVD

Face-to-Face Discussion

Workshop Instruction: Presentation Led by Dean of Students

Recognizing and Preventing Violence on Campus Agenda

Recognizing and Preventing Violence on Campus Worksheet

Recognizing and Preventing Violence on Campus Video Preview

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

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8. Time Management - This training, like many others, not only helps tutors learn how to better plan their study time, work time, leisure time, etc., but also helps tutors assist their tutees with appropriate strategies for time management.

Setting Goals/ Planning

December

60 minutes

Assessment with Worksheets and Individual Exercises

Face-to-Face Discussion

Handouts

Workshop Instruction: Presentation Led by ASC Manager

Time Management Agenda

Time Management Presentation

Day Versus Night People Worksheet

Time Management Skills: Weekly Time Management Schedule Worksheets

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

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9. Active Reading and Textmarking - Active readers are effective readers and ultimately effective learners. In all subjects, students must read and process new ideas and concepts. To that end, this type of training impacts all tutors as they encourage their students to use textbooks, notes, and workbooks most effectively.

Study Skills

December

60 minutes

Assessment with Worksheet

Face-to-Face Discussion

Handout

Workshop Instruction: Presentation Led by ASC Tutorial Assistant

Active Reading and Textmarking Agenda

Active Reading and Textmarking Presentation

Active Reading and Textmarking Worksheet

SQ4R Handout

Marking Your Text Handout

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

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10. Identifying and Preventing Workplace Harassment - This is a mandatory training for all JJC staff, faculty, and student workers.

Compliance with Ethics and Philosophy of the Tutor Program/ Sexual Harassment/ Plagiarism

Available multiple times throughout the year

60 minutes

Assessment with Quiz

Face-to-Face Discussion

Workshop Instruction: Presentation Led by JJC Human Resources Staff Member

JJC Sexual Harassment Training Agenda

JJC Sexual Harassment Training - Mandatory for all Employees (Website with details about training)

----------

Level Three - Mentoring Other Tutors Worksheet

 

 

 

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Total Topics for Level One: 10 Topics Total Time Spent Training: 12 Hours

 

7.2 Level Two: Topics, Materials, and Documentation
(Summary Chart)

 

JJC Topic

CRLA Equivalent

When Covered

Amount of Time

Methods

 

Materials Used

Documentation

12. Interpersonal Skills: Myers-Briggs Type Indicator - It's no secret that employers look for employees with the ability to interact well with others and appreciate differences. As most of my tutors are in their late teens and early twenties, they are still discovering themselves. The purpose of this training is to nurture those soft skills and help my tutors better understand how they currently communicate with others as well as perhaps how they could improve upon these skills in the future.

Other

March

120 minutes

Face-to-Face Discussion

Handouts

Self-Assessment

Website

Workshop Instruction: Presentation Led by Career Services Staff Member

Interpersonal Skills Agenda

Interpersonal Skills Presentation

Steps to Completing the Myers-Briggs

Myers-Briggs Interpretation Guide

Myers-Briggs Worksheet: Characteristics Frequently Associated with Each Type

Myers-Briggs Worksheet

Myers-Briggs Worksheet: MBTI Occupations

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Level Three - Mentoring Other Tutors Worksheet

 

 

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13. Test-Taking Tips - It is quite common for students to work with a tutor immediately preceding an exam. As such, this training is designed to help tutors better prepare their students through the provision of some basic test-taking tips for various types of exam questions.

Assessing or Changing Study Behaviors

March

60 minutes

Assessment with Small Group Exercises and Presentations

Face-to-Face Discussion

Handout

Workshop Instruction: Presentation Led by ASC Manager

Test-Taking Tips Agenda

Test-Taking Tips Presentation

Improve your Test-Taking Skills Today!

Question Word Definitions

Test-Taking Tips Exercise: Create an Effective Study Guide

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

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14. ACT COMPASS Math, Reading, and Writing Preparation: Leading a Review Session - The Academic Skills Center provides a number of Tutoring and Testing functions including ACT COMPASS Placement Testing for all incoming full-time students and most part-time students.  When I came into this department in March 2009, I noticed that ACT COMPASS review sessions were not offered anywhere else throughout the college and very minimally within the ASC.  As a result, I have greatly increased the number of sessions offered and created this training program with the assistance of my former English Tutorial Assistant, Teresa Carrillo, to teach new tutors how to effectively lead a review session.  In April 2010, the ASC was invited to speak at the Midwest Regional ACT COMPASS Conference in Oak Brook about these preparation sessions.

 

Tutoring in Specific Skills/ Subject Areas

April and October (As needed)

60 minutes

Face-to-Face Discussion

Role Play with Cards

Workshop Instruction: Presentation Led by ASC Manager and ASC Tutorial Assistant

ACT COMPASS Preparation Agenda

ACT COMPASS Preparation Video

Using the My Math Test Program to prepare for the ACT COMPASS Math Placement Test

ACT COMPASS Preparation Cards

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

 

 

 

 

 

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15. GED Preparation: Leading a Review Session - The Academic Skills Center, in collaboration with the Department of Adult Education and Literacy began offering GED tutoring in June 2010.  Since that time, demand for the service has been high.  In fact, during Fiscal Year 2011 (7/1/10-6/30/11), the ASC held 2,260 GED preparation tutoring sessions.  To ensure consistency of tutoring information and to provide a basic foundational understanding of GED testing to a group of college tutors who may otherwise be unfamiliar with the testing processes and format, this training is designed to (1) assist GED candidates as they navigate the testing content and procedures, and (2) provide encouragement of future goals including attending JJC as a college student.

Tutoring in Specific Skills/ Subject Areas

April and October (As needed)

60 minutes

Face-to-Face Discussion

Website and online programs

Worksheet

Workshop Instruction: Presentation Led by ASC Manager and ASC Tutorial Assistant

 

GED Preparation Agenda

GED Preparation Video

Using the My Math Test Program to prepare for the GED Math Test

GED Preparation Worksheet

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

 

 

 

 

 

 

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16. Referral Scavenger Hunt - This training provides an overview of all Level One trainings.

Referral Skills and Review of Level One Topics

April

120 minutes

Face-to-Face Discussion

Scavenger Hunt

Website

Referral and Level One Review Scavenger Hunt Agenda

Referral and Level One Review Scavenger Hunt Worksheet

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

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17. Disability Services - This department provides a variety of services and accommodations to three main JJC populations: (1) Students with disabilities, (2) Non-native speakers, and (3) Career and Technical students. I want my tutors to know about these resources so they can comfortably and confidently refer students to this office.

Referral Skills and Cultural Awareness, Inter-Cultural Communications/ Diversity, and Identifying and Using Resources

October

60 minutes

Face-to-Face Discussion

Handouts

Website Scavenger Hunt

Workshop Instruction: Presentation Led by Student Accommodations and Resources (StAR) Staff Member

StAR Services Agenda

StAR Services Website Scavenger Hunt

StAR Website

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

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18. Library Services - It is critical that tutors and tutees alike understand how to use the JJC Library's many resources. This training shows tutors how to locate and order books, conduct meaningful article searches, and access materials from home.

Identifying and Using Resources

October

60 minutes

Face-to-Face Discussion

Special Tutor Project: Creation of JJC Database Shortcut Sheet and Evaluation of JJC Database

Website

Workshop Instruction: Presentation Led by JJC Librarian

Library Services Agenda

Researching in the Library Presentation

JJC Library Website

Library Services Worksheet

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

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19. Leadership: Leading and/or Creating a Training Session -In an effort to provide tutors with a variety of resume- and character-building experiences, I offer tutors the opportunity to lead Training and General Student Workshops. Given the nature of tutors, many of these students seize such opportunities.

Other

Available multiple times throughout the year

180 minutes

Face-to-Face Discussion

Special Tutor Project: Lead a CRLA Level One Training Session

Leadership Agenda

Leadership Worksheet

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Level Three - Mentoring Other Tutors Worksheet

 

 

 

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Total Topics for Level One: 8 Topics Total Time Spent Training: 12 Hours

7.3 Level Three: Topics, Materials, and Documentation
(Summary Chart)

 

 JJC Topic

 CRLA Equivalent

When Covered

Amount of Time

 Methods

Materials Used

Documentation

20. Writing and Reading Center Training Manual - This module will assist tutors with identifying guiding tutoring practices that are currently enacted in the WRC.  The module will also require tutors to research, identify, and propose additions or changes to be made to the current training needs.

Other: Definition of Tutoring and Tutor Responsibilities and Referral Skills

January, September, and as needed with new hires

60 minutes

Face-to-Face Discussion

Handouts

Independent Tutor Project: SWOT Analysis

 

 

WRC Training Manual Agenda

Tutor Training Materials for WRC

WRC Student Worker Training Manual

SWOT Analysis Worksheet

SWOT Analysis Presentation

WRC Training Manual Worksheet 

 

 

 

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21. Role of the Reading, Writing, and Learning Center in Higher Education: History to Present - This module will review the historical background of learning centers in higher education and trace the development of learning center theory over time.

The Role of Learning Centers in Higher Education

January and September

60 minutes

 

Handouts

Individual Review of Online Workshop Resources including Articles, Handouts, and Websites

 

Role of Reading, Writing, and Learning Center in Higher Education Agenda

Learning Center History Presentation

"Our Little Secret" Handout

"Toward a History" Handout

"New Conceptual Frameworks for Writing Center Work" Document

Role of the Reading, Writing, and Learning Center in Higher Education Worksheet

 

 

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22. Level One and Two Review and Continuous Improvement - This training provides an overview and assessment of all Level One and Level Two Trainings.

Review of Level 1 & Level 2 Covered in Level 1 & 2 Training

Referral Skills

January and September

60 minutes

Individual Review of Online Workshop Resources

Special Tutor Project: SWOT Analysis

 

Level One and Two Review and Continuous Improvement Agenda

CRLA Level One Materials

CRLA Level Two Materials

SWOT Analysis Worksheet

SWOT Analysis Presentation

Level 1 and 2 Review Worksheet

 

 

  

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23. Reading and Writing Connection: Reading and Writing Best Practices - This module will review current theory regarding the connection between reading and writing, and demonstrate the use of the Directed Reading/ Thinking Activity (DRTA) as a strategy to strengthen that connection.  The master tutor will be able to demonstrate the connection between reading and writing by using a DRTA.

Structuring the Learning Experience

February and October

60 minutes

Handouts

Independent Work

 

Reading and Writing Connection Agenda

Reading and Writing Connection Presentation

Reading and Writing Connection Assessment

 

 

 

 

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24. Training through Technology within the Writing and Reading Center - This module will provide current perspectives on the role of technology when tutoring students, and enable tutors to continue to update and further develop the JJC WRC website.  By placing more information online, the WRC can target the part-time, community college student who may not have the time availability for on-campus assistance. 

How to Tutor, and/or, How to Deal with Target Populations

February and October

120 minutes

Face-to-Face Discussion

Handouts

Special Tutor Project: Website Additions and Updates

Workshop Instruction: Led by IT Staff Member

Training through Technology within the WRC Agenda

SharePoint Training Documents

Sample of Effective Writing Center Website: University of Maryland University College

Sample of Effective Writing Center Website: University of Iowa

"Andrea Lundsford Talks Technology" Video

Tutoring through Technology Worksheet

 

 

 

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25. Reading and Writing Center Workshops - This module introduces professional tutors to "best practices" in designing effective PowerPoint presentations that are focused, interactive, and audience-friendly.

Group Management Skills (Group Interaction and Group Dynamics)

March and October

60 minutes

Individual Review of Online Workshop Resources including Articles, Handouts, and Websites

Reading and Writing Center Workshops Agenda

Reading and Writing Center Workshops Worksheet

JJC WRC Workshops Website

"Top Ten Secrets for a Successful Workshop" Article

PowerPoint Tips One: "Tips for a Successful PowerPoint Presentation" handout

PowerPoint Tips Two: "10 PowerPoint Tips for Preparing a Professional Presentation" article

PowerPoint Tips Three: "Before You Create a PowerPoint Presentation" article

How NOT to do a PowerPoint: "Life after Death by PowerPoint" YouTube video

Samples of College Writing and Reading Center Websites:

 

 

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26. Mentoring Other Tutors - This module will provide resources and training to help professional tutors as they mentor and guide the development of other tutors.

Training and Supervising Other Tutors (Supervisory Skills)

March and October

60 minutes

Face-to-Face Discussion

Individual Review of Online Workshop Resources including presentations and videos

Mentoring Other Tutors Agenda

Mentoring Other Tutors Presentation

The Everyday Writing Center: A Community of Practice Book

WRC Tutoring Videos (found on JJC WRC Facebook Page):

Inventory of Mock Tutoring Videos

Level Three - Mentoring Other Tutors Worksheet

 

 

 

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27. Writing Instruction Best Practices - This module introduces professional tutors, many of whom are also composition instructors, to the most recent "best practices" in writing instruction.

Structuring the Learning Experience

April and November

60 minutes

Individual Review of Online Workshop Resources including Articles, Handouts, and Websites

Writing Instruction Best Practices Agenda

Current Issues of "Teaching English in the Two-Year College"

Writing Instruction Best Practices Worksheet

 

 

 

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28. Project Gyre - This module will ensure the creation of a recursive/self-regenerating database of best practices, methodology, and pedagogy that incorporates Writing across Disciplines (WAD) and Writing across Curriculum (WAC).

 

Other: Continuous Assessment and Improvement of CRLA ITPC Training Materials

April and November

60 minutes

Independent Tutor Project: SWOT Analysis

Independent Review of Online Workshop Resources including articles, handouts, and websites

Project Gyre Agenda

CRLA Level Three Materials

SWOT Presentation

SWOT Analysis Worksheet

Project Gyre Worksheet

 

 

 

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Total Topics for Level One: 8 Topics Total Time Spent Training: 10 Hours

 Tutor Training Calendar  

January

Level 1:

  • ASC Training and FERPA
  • Good Tutor/ Poor Tutor
  • Tutoring Cycle
  • Sexual Harassment Training
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • ACT COMPASS Prep
  • GED Prep
  • Leadership

Level 3:

  • WRC Training Manual
  • Role of Reading, Writing, and Learning Center in Higher Education
  • Project Gyre

 

February

Level 1:

  • Basic Learning Styles
  • Career Services
  • Sexual Harassment Training
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • ACT COMPASS Prep
  • GED Prep
  • Leadership

Level 3:

  • Reading and Writing Connection
  • Training through Technology

March

Level 1:

  • Dealing with Difficult Students on Campus
  • Sexual Harassment Training
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • Interpersonal Skills: Myers-Briggs Type Indicator
  • Test-Taking Tips
  • ACT COMPASS Prep
  • GED Prep
  • Leadership

Level 3:

  • Reading and Writing Center Workshops
  • Mentoring Other Tutors

April

Level 1:

  • Sexual Harassment
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • ACT COMPASS Prep
  • GED Prep
  • Referral Scavenger Hunt
  • Leadership

Level 3:

  • Writing Instruction Best Practices

May

Level 1:

  • Sexual Harassment Training
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • ACT COMPASS Prep
  • GED Prep
  • Leadership

June

Level 1:

  • Sexual Harassment Training
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • ACT COMPASS Prep
  • GED Prep
  • Leadership

 

July

Level 1:

  • Sexual Harassment Training
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • ACT COMPASS Prep
  • GED Prep
  • Leadership

 

August

Level 1:

  • Sexual Harassment Training
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • ACT COMPASS Prep
  • GED Prep
  • Leadership

 

September

Level 1:

  • ASC Training and FERPA
  • Good Tutor/ Poor Tutor
  • Tutoring Cycle
  • Sexual Harassment Training
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • ACT COMPASS Prep
  • GED Prep
  • Leadership

Level 3:

  • WRC Training Manual
  • Role of Reading, Writing, and Learning in Higher Education
  • Project Gyre

October

Level 1:

  • Dealing with Difficult Students on Campus
  • Sexual Harassment Training
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • ACT COMPASS Prep
  • GED Prep
  • Disability Services
  • Library Services
  • Leadership

Level 3:

  • Reading and Writing Connection
  • Training through Technology
  • Reading and Writing Center Workshops
  • Mentoring Other Tutors

November

Level 1:

  • Recognizing and Preventing Violence on Campus
  • Sexual Harassment Training
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • ACT COMPASS Prep
  • GED Prep
  • Leadership

Level 3:

  • Writing Instruction Best Practices

December

Level 1:

  • Active Reading and Textmarking
  • Time Management
  • Sexual Harassment Training
  • Anti-Harassment/ Anti-Discrimination

Level 2:

  • ACT COMPASS Prep
  • GED Prep
  • Leadership

 

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Joliet Junior College
1215 Houbolt Road, Joliet, IL 60431-8938
Phone: (815) 729-9020