Information Technology

 

 
 


Information Technology
Home

Project Management Office (PMO)
Online Applications
IT Online work request
IT Help Survey
PC Replacement
Policies
Support

Technology and Online Services Brochure (PDF)

Project Requests

 

JJC Home

 

     
PC Helpdesk Customer Satisfaction Survey
Help us help you

Please tell us what you think about our Help Desk services or anything else that comes to mind.  We welcome all of your comments and suggestions.
 


Help Desk Ticket Number 

Which technician worked on your system?

                                      

How long did it take us to contact you regarding your problem?

           

How long did it take us to resolve your problem?

           

From your perspective, was the problem resolved in a timely manner?

Yes No Somewhat
 
Was the problem resolved to your satisfaction?
Yes No Somewhat

Were you treated courteously and respectfully?

Yes No Somewhat

How would you rate the skills of the technician that worked on your system or assisted you?

           

Feel free to enter comments and suggestions in the space provided below:

Tell us how to get in touch with you (leave blank if you wish to remain anonymous):

Name

E-mail

Tel

Please contact me as soon as possible regarding this matter.


IT Support Center Help Desk
x4357

Copyright © 2005 Joliet Junior College. All rights reserved.
Revised: 01/23/08.

 

Return to previous page Return to JJC Home    

Your Future... Your Way... Your Community College

Information Technology
Joliet Junior College 1215 Houbolt Road Joliet IL 60431-8938 (815) 729-9020
  © 2007  Joliet Junior College All rights reserved