Information Technology
Main Campus: J-2048

Office Hours:
Monday - Thursday: 7:00am - 7:30pm
Friday: 7:00am - 4:30pm

Student 24/7 Tech Support Hotline:
(866) 281-3638

Staff Technical Support:
Dial HELP (ext. 4357)

ID / User Name / Password Help 

Student working on laptop 

What is my JJC ID / username / password?

Your username/password is used for your JJC email, eResources and ANGEL access.

Each student receives a JJC account within 24 to 72 hours of acceptance of a current admission application to the college or after signing up for a credit class. See the admissions site for information on applying to JJC.

Choose "find my JJC ID / username / password" to receive this information. This procedure will also allow you to change your password and to "reset" or "unlock" a login access.

If you received only your JJC ID number as a result of performing the ID / username/ password lookup, it is an indication that your JJC eResources account has not been created or it has expired.

Please note: eResources accounts expire when inactive for 3 consecutive semesters.

Password Change

For security measures, users are encouraged to change their password every 120 days or at the beginning of each semester.

As a reminder, each user is responsible for any action taken with that user's login. No college employee or student should ever share or divulge their password to anyone, including other college students, faculty, and staff; nor should JJC employees and administrators ever request a user to divulge his or her password. Any password that a user believes may have been compromised must be changed immediately.

Support

Students can access support for email, user ID/password issues, and eResources assistance by visiting the 24/7 technical support page or calling (866) 281-3638.

© 2009 Joliet Junior College

Joliet Junior College
1215 Houbolt Road, Joliet, IL 60431-8938
Phone: (815) 729-9020